Service Coordinator (Bilingual)
Company: Addus HomeCare
Location: Deming
Posted on: May 3, 2024
Job Description:
> > We offer our team the best
- Medical, Dental and Vision Benefits
- Continued Education
- PTO Plan
- Retirement Planning
- Life Insurance
- Employee discountsPosition Summary: This position is
responsible for coordinating administrative, business and other
operational activities such as, but not limited to, HR, payroll,
A/P, scheduling direct service staff and resolving client issues in
conjunction with the Agency Director. The Service Coordinator
ensures that all clients receive the best service possible and
according to the care plan.Schedule: Monday thru Friday 8a-5p with
1 hour lunchEssential Duties:
- Oversee the new hire process for all new employees and ensure
all documentation is completed timely and accurately.
- Ensure all employee records (including payroll records) are
current, accurate and updated as needed.
- Collaborate with the Corporate HR team for benefit enrollment
processes.
- On-board and train new branch Administrative employees.
- Provide thorough, complete follow-through on escalated client
complaints and theft claims.
- Ensure WOTC applications, Forms I-9 and any other applicable
paperwork is completed timely for each new employee.
- Report all new Leave of Absence requests appropriately and
assists the HR team with the leave process.
- Set up training for all new and current employees. May oversee
or facilitate classes including quarterly in-service meetings.
- Coordinate Internal Audit Responses to the Contracts Department
and QA team for employee files only
- Oversees compliance with HR processes and procedures throughout
branch
- Ensures all required A/P related paperwork is scanned and
submitted for payment
- Follows up on all Private Duty "Hot-Lead" Assessments and
Deposits
- Supervises monthly Service Monitoring Calls with state
Department on Aging
- Files APS Reports and follows up with agency; handles related
employee issues as appropriate
- Responds to and resolves all service complaints filed with the
state or state agencies
- Ensures the appearance of the branch's open environment is
professional: neat, clean, orderly and generally free of
clutter
- Supervises the purchasing and material management functions for
all branch office supplies
- Maintains a high degree of confidentiality at all times due to
access to sensitive information
- Maintains regular, predictable, consistent attendance and is
flexible to meet the needs of the agency
- Follows all Medicare, Medicaid, and HIPAA regulations and
requirements
- Abides by all regulations, policies, procedures and
standards
- Performs other duties as assignedPerformance Responsibilities:
- Maintains positive internal and external customer service
relationships
- Maintains open lines of communication
- Plans and organizes work effectively and ensures its
completion
- Meets all productivity requirements
- Demonstrates team behavior and promotes a team-oriented
environment
- Represents the organization professionally at all timesPosition
Requirements & Competencies:
- High school diploma or equivalent
- Preferred additional education such as a diploma from an
accredited vocational school or college
- Must have three to five years of recent experience working in a
healthcare environment or related field
- Understanding of basic medical terminology
- Interpersonal, organizational and communication skills
- Computer skills including but not limited to Microsoft Word,
Microsoft Excel and Scheduling program
- May have to travel between facilities occasionally
- Must have reliable transportation, valid driver license, and
state required insurance
- Bilingual RequiredAddus provides equal employment opportunities
to all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws. This policy applies to all terms and
conditions of employment, including recruiting, hiring, placement,
promotion, termination, layoff, recall, transfer, leaves of
absence, compensation and training.To apply via text, text 5396 to
334-518-4376#ACADCOR #CBACADCOR #DJADCOR
Keywords: Addus HomeCare, Las Cruces , Service Coordinator (Bilingual), Other , Deming, New Mexico
Didn't find what you're looking for? Search again!
Loading more jobs...