Customer Enrollment Representative
Location: El Paso
Posted on: June 23, 2025
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Job Description:
Have a keen eye for detail? Embark on with Premier Team
Consulting as a Customer Enrollment Representative and ensure
flawless, efficient, and accurate onboarding! Premier Team
Consulting is an innovative specialist in direct consumer
engagement, delivering tailored marketing solutions that boost
market share for prominent telecom brands, such as AT&T.
Operating from El Paso, we thrive on innovation, collaboration, and
integrity, fueling a high-energy culture that builds leaders from
the ground up. We don’t just shape talent; we ignite ambition,
transforming driven individuals into powerhouse sales and marketing
leaders. The Customer Enrollment Representative Role at a Glance As
a Customer Enrollment Representative for the AT&T campaign,
you’re the final step in the customer journey, owning accuracy,
compliance, and seamless onboarding. You’ll handle precise data
entry, paperwork verification, and clear guidance on terms and
conditions, ensuring customers activate services with confidence.
Your attention to detail and integrity drive satisfaction and
strengthen AT&T’s reputation. What You'll Be Doing as a
Customer Enrollment Representative Guide new AT&T customers
through the entire enrollment process in a direct, face-to-face
setting, ensuring a smooth and positive experience. Verify and
accurately collect all necessary customer information for new
service activations, upgrades, and account changes. Complete all
required enrollment paperwork, digital forms, and contracts with
meticulous attention to detail and adherence to compliance
standards. Clearly and concisely explain service terms and
conditions, billing cycles, and activation processes to new
customers, addressing any final questions. Ensure all customer data
is accurately entered into relevant databases and CRM systems.
Troubleshoot and resolve any issues or discrepancies that arise
during the enrollment process. Set appropriate expectations for
service activation timelines and follow-up procedures. Collaborate
closely with sales and customer service teams to ensure a seamless
transition from initial interest to active customer status. Stay
continuously updated on all AT&T product offerings, service
bundles, promotions, and regulatory requirements. Maintain a
professional and courteous demeanor at all times, upholding the
brand image of AT&T and Premier Team Consulting.
Keywords: , Las Cruces , Customer Enrollment Representative, Customer Service & Call Center , El Paso, New Mexico
