Bilingual Client Coordinator

Company: NFS Solutions
Location: El Paso
Posted on: July 7, 2025

Job Description:

Join NFS Solutions, Inc. as a Bilingual Client Coordinator! NFS Solutions, Inc., a professional business consulting firm committed to helping team members achieve their full potential, is on the lookout for an exceptionally organized and detail-oriented Bilingual Client Coordinator in El Paso. This key role in our Verizon 5G campaign involves streamlining communication, managing data, and providing sales support for smooth operations and strong client relations. As a Bilingual Client Coordinator, you will immerse yourself in comprehensive training, gaining a deep understanding of our operational workflows, data management protocols, sales strategies and client reporting requirements for our Verizon 5G campaign. You'll develop expertise in synthesizing field performance data, generating insightful reports, and facilitating clear communication between our field teams, internal departments, and our esteemed client– all while utilizing critical bilingual skills. Key Responsibilities of the Bilingual Client Coordinator Act as a primary bilingual liaison for field sales, service teams, internal departments, and clients, ensuring clear English and Spanish communication. Manage and verify critical sales, customer interaction, and outreach data from Verizon 5G field operations. Create regular and ad-hoc reports on campaign performance, operational efficiency, and client metrics, presenting data clearly for management and client review. Help prepare client presentations and reports, ensuring accuracy, current information, and cultural appropriateness for diverse audiences. Manage team meetings, client calls, and training schedules, including calendars and reminders. Offer full administrative support to the management team, including file organization, correspondence management, and general office tasks for client accounts. Support the onboarding of new bilingual field representatives, including paperwork, training, and resource allocation. Manage and distribute updated campaign materials, product information, and compliance guidelines in both languages to field teams. Assist in resolving client-related inquiries or operational issues, escalating complex problems to appropriate stakeholders and tracking resolutions. Maintain strict confidentiality of all proprietary company and client information, ensuring data security and privacy protocols are consistently followed.

Keywords: NFS Solutions, Las Cruces , Bilingual Client Coordinator, Customer Service & Call Center , El Paso, New Mexico