Broadband Technician II
Company: TDS Telecom
Location: Ruidoso
Posted on: March 9, 2023
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Job Description:
Broadband Technician II
Job Locations
US-NM-Ruidoso
ID
2023-21595
Company
TDS Telecom
Pay Range
$24.16 - $36.23
Overview
s a Broadband Technician II you will perform intermediate to
complex installations, disconnects and service changes for
residential customers, including FTTH (Fiber to the Home RFoG and
GPON). These services include, but are not limited to, video
service, HSD Services, and home phone service. This role performs
moderate troubleshooting from the tap to the customer's electronic
devices (TV, DVD, Modem etc.). This role performs underground
and/or aerial construction involved with system plant, along with
its' repair and maintenance supporting various customer-focused
activities. This position will be responsible for installing,
splicing, repairing and maintaining aerial, buried, and/or
underground fiber optic and coax cable. This position will need to
be knowledgeable of commonly used concepts, practices, and
procedures within the field of telecommunications. The pay range
listed for this position represents the low and high end of the
base compensation range. The actual offer amount will carefully
consider multiple factors, such as relevant skills, qualifications,
work experience, location and/or competencies that align with the
specified role. Certain positions are eligible for additional forms
of compensation such as bonuses and equity awards. TDS Broadband
Service provides cable TV, broadband internet, and phone service
for more than 370,000 customer connections in Arizona, Colorado,
Nevada, New Mexico, North Carolina, Oregon, Utah, and Texas.
BendBroadband, located in Central Oregon, is part of TDS Broadband
Service. Visit helloTDS.com or BendBroadband.com. TDS Broadband
Service is part of TDS Telecommunications LLC (TDS Telecom),
headquartered in Madison, Wisconsin. Combined, the companies employ
more than 3,100 people. Visit tdstelecom.com. TDS Broadband Service
and TDS Telecom are subsidiaries of Telephone and Data Systems,
Inc. [NYSE: TDS], a Fortune 1000 company. Founded in 1969,
Telephone and Data Systems provides wireless, broadband, video and
voice; and hosted and managed services to approximately 6 million
connections nationwide through its businesses: UScellular, TDS
Telecom, and OneNeck IT Solutions. TDS Inc. has been named to
several Forbes lists, including America's Best Employers for
Diversity, Best Large Employers, and Best Employers for Women.
Visit tdsinc.com.
Responsibilities
Perform intermediate and complex installation of all necessary
cable wiring (interior and exterior) and hardware from the tap/MST
to the customer's equipment for reception of cable and other
company services that are offered for single, multi-family
customers and/or commercial dwellings over both Fiber Optic and
Coax delivery methods.Position may be responsible for inspection
and correction of NESC safety violations for new construction
builds, new service drops and legacy facilities, both overhead and
underground, as it relates to the Oregon Administrative Rules
(OARs) Division 0860-024 and 0860-028 governing joint use, as
enforced by the Oregon Public Utility Commission (OPUC)Position may
be responsible for the coordination of underground drop burial work
with contractor and in-house underground burial crews, filling out,
submitting and pickup up permits from government agencies as
required to perform work in the ROW, tracking and updating status
within the systems. Duties also include inspections ensuring that
work performed meets all construction and government standards and
pre-inspection verifies of serviceability of new customers in
regards to finding the best, most efficient and cost effective
routes to provide service.Perform connects (new connects and
reconnects), disconnects, upgrades, downgrades, relocates, install
additional outlets, fiber connections, and hardline cutovers;
install or remove equipment (i.e. converters) at single or multiple
unit dwellings.Utilize test equipment to identify and repair signal
strength issues and ensure optimum reception both optical and RF.
Use Locators, TDR's, FDR's and OTDR's while read system maps. This
may include interpretation of system maps, calculation of signal
loss of cable lines and/or devices using signal level meters,
reading and understanding plant blueprints and updates to
blueprints (excluding main trunk lines). This may also include
pole, ladder, tower or alternative structure climbing along with
the potential use of a bucket truck.Perform all work as necessary
to conform to quality control guidelines (includes compliance with
requirements outlined in applicable regulations such as: OSHA, FCC,
NEC and NESC).Monitor and record system, drop, and in-house
leakage; properly record all required information on work orders,
surveys, referrals, etc.Promote cable, internet, and other company
services; educate customer on proper use of the service, including
how to add additional services, channel lineups, proper equipment
usage, and other services that are available.Collaborates and
communicates with other departments to ensure customer
satisfaction.Clean, maintain, stock, and secure assigned vehicle
and equipment. Perform other duties as requested by supervisor.
Qualifications
Required Qualifications
Pay Range
$24.16 - $36.23
Keywords: TDS Telecom, Las Cruces , Broadband Technician II, Engineering , Ruidoso, New Mexico
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