Clinical Services Manager
Company: Addus HomeCare
Location: Las Cruces
Posted on: May 26, 2023
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Job Description:
Job Description
POSITION SUMMARY: This position is responsible for ensuring that
patient care is coordinated and managed appropriately. The Clinical
Services Manager is responsible for ensuring that care and services
are delivered appropriately as well as the supervision of clinical
personnel
ESSENTIAL DUTIES:
--- Receives case referrals. Reviews available patient information
related to case, including disciplines required, to determine home
care needs. Assigns appropriate clinicians to case.
--- Reviews and evaluates each case by reviewing the services
provided by clinicians, conferences, record review, discusses and
verifies impressions, instructs and guides clinicians to promote
more effective performance and delivery of quality home care
services, and is available at all times during operating hours to
assist clinicians as appropriate.
--- Reviews patient's clinical diagnosis, medications, procedures
and clinical course.
--- Assists clinicians in establishing immediate and long-term
therapeutic goals, in setting priorities, and in developing plan of
care.
--- Attends and organizes case conference meetings with
organization personnel to facilitate coordination of care.
--- Conducts or assists with quarterly record reviews and
communicates findings and recommendations to Executive Director and
appropriate organization personnel.
--- Assists in the screening and interviewing process of new
organization personnel and makes recommendations for employment of
individuals. Assists in the orientation of new organization
personnel.
--- Assists Executive Director in the planning, implementation and
evaluation of in-service and continuing education programs.
--- Assists in the formulation, revision, implementation, and
evaluation of policies and procedures, as well as strategic goals
and objectives.
--- Complies with accepted professional standards and
principles.
--- Participates in public relation and community activities that
promote the Organization's role as an effective member of the
health care delivery system.
--- Promotes customer service orientation to all organization
personnel.
--- Performs other duties and activities as delegated by the
Executive Director
--- Responsible for analyzing data integrity and consistency of
OASIS documentation and assessment processes.
--- Ensures appropriate ICD-10 coding and sequencing working with a
third party coder and will work with clinical staff to clarify
documentation and data integrity issues.
--- Responsible for managing all aspects of the provision of
patient social services including managing the members of the
social work team.
--- Maintain accountability for all clinical staff productivity,
utilization, and documentation standards.
--- Completes on-site supervisory visits annually and as
necessary.
PERFORMANCE RESPONSIBILITIES:
--- Maintains positive internal and external customer service
relationships
--- Maintains open lines of communication
--- Plans and organizes work effectively and ensures its
completion
--- Meets all productivity requirements
JOB DESCRIPTION
--- Demonstrates team behavior and promotes a team-oriented
environment
--- Actively participates in Continuous Quality Improvement
--- Represents the organization professionally at all times
POSITION REQUIREMENTS COMPETENCIES:
--- Licensed clinician with current licensure to practice
professionally within the state.
--- Graduate of an accredited school. BSN/DPT/MOT/MSLP degree is
preferred.
--- Two years management or supervisory experience in health care
setting, preferably home care.
--- Complies with accepted professional standards and practice.
--- Complies and maintains current CPR certification.
--- Demonstrates excellent observation, verbal and written
communication skills.
--- Must undergo pre-hire drug screening
WORKING CONDITIONS: The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job. While
performing the duties of this job, the employee is regularly
required to sit, talk, hear; use hands to finger, and handle
controls. Must be physically able to perform the duties of the
position, including lifting in excess of 50lbs, with or without
assistance, depending on assignment requirements. Bending and
stooping to prepare equipment for consumer or managing consumer
environment. Transferring, turning and positioning clients and
assisting to ambulate. The employee frequently is required to reach
with hands and arms. The employee is frequently required to stand,
walk, and stoop. Specific vision abilities required by this job
include close vision and the ability to adjust focus.
ENVIRONMENT: Moderate noise level similar to a typical office
environment
Keywords: Addus HomeCare, Las Cruces , Clinical Services Manager, Executive , Las Cruces, New Mexico
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