Medical Appointment Clerk
Company: MindLeaf Technologies
Location: Alamogordo
Posted on: September 12, 2023
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Job Description:
Medical Appointment Clerk
Job Details
Job Location
Holloman AFB, NM - Alamogordo, NM
Position Type
Part Time
Education Level
High School
Travel Percentage
None
Job Shift
Day
Job Category
Health Care
Description
About Us
Mindleaf Technologies, Inc is committed to assisting military
medical professionals with providing excellent and quality patient
care.
Headquartered in Lowell, MA, we have been supporting military
health professionals for over 20 years through federal contracts
with the DOD, DHA, & VA to provide administrative support in
military treatment facilities (MTFs) nationwide.
Why work for MindLeaf?
Meet new people.
Paid Health and Ancillary benefits
11 paid Federal holidays
Paid Federal sick leave
Tuition Assistance
Weekends off
Up to 2 weeks paid time off (after 1 year of employment) and up to
(2) Bonus Days during 1st Year
We are always looking for top talent that enjoy making our Service
Members and Veterans smile, are empathetic, and have a positive
"can do" attitude. If this is you, apply with us, today!
This is not a remote position.
Qualifications
Starting Hourly Wage From: $16.20/hr
What we are looking for:
As a Medical Appointment Clerk, you will be responsible for
managing an appointment scheduling system in a government computer
system for primary care, specialty and subspecialty medical care.
Skills and qualities that we are looking for either in a civilian
or military environment are:
This is a federally contracted position which requires U.S.
Citizenship (Born in the US or its territories (includes Puerto
Rico, Guam, US Virgin Islands), Born Abroad of US Parents,
Naturalization).
Ability to complete and pass a background investigation.
Ability to schedule & maintain medical appointments and determine
patient eligibility for services from phone calls, secured
messaging or other methods used for appointment requests.
Ability to support Primary Care Manager (PCM) by name processing
for appointment and appropriate access to care timeframes during
allocation of standard appointment types.
Ability to validate eligibility through appropriate booking through
military identification system. May be required to register
patients not already in computer system, such as newborns.
Ability to maintain accurate and up-to-date patient schedules and
logs.
Ability to validate basic patient demographic information prior to
booking appointment for patients. Makes required updates.
Ability to call patients or responds to secure messaging requests
as needed to schedule, reschedule, and/or cancel appointments.
Ability to promote consult/referral specialty medical care within
the Military Treatment Facility (MTF) or at civilian
facilities.
Ability to provide patient with specific visit instruction.
Ability to pull records and files documentation as needed.
Ability to confirm medical records are available for upcoming
appointments on provider schedules.
May assist in preparation of patient notices (telephonically or
form letter formats) for appointment reminders, no shows, or
reschedule/cancellations.
Ability to receive and electronically deliver telephone messages
(t-cons) to PCMs and/or clinic nurses by using the Government
computer system, standard protocols and individual clinic
guidelines as needed.
If in the lead clerk position, attendance to the clinic Access to
Care Meeting mandatory for central booking representation.
At least 6 months of experience in medical office scheduling.
If in the lead clerk position, attendance to the clinic Access to
Care Meeting mandatory for central booking representation.
Education:
Experience:
MindLeaf is a proud participating Member of the Military Spouse
Employment Partnership and encourages our military spouses to
apply.
MindLeaf Technologies Inc is an Equal Opportunity Employer and does
not discriminate against candidates or employees based on race,
color, religion, sex, national origin, age, pregnancy, disability,
veteran status, genetic history, or any other protected
status.
Keywords: MindLeaf Technologies, Las Cruces , Medical Appointment Clerk, Healthcare , Alamogordo, New Mexico
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