Shift Supervisor Alamogordo
Company: Popeyes - Legacy Chicken
Location: Alamogordo
Posted on: January 27, 2023
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Job Description:
Shift SupervisorShift Leaders consistently keep our brand
promises, help inspire teams and deliver great results.
Theyunderstand the importance of providing and engaging environment
for restaurant teams and the guest. AShift Leader helps the shift
run smoothly by taking care of their restaurant teams and guests
anddelivering operational excellence.Essential Functions Develop
Servant Leaders-Puts your people and restaurant first-not yourself
Create Memorable Experiences-Creates a service experience so good
the guest cant wait to come back to Popeyes
Administration-Maintains the balance between providing a high
quality employee and guest experience, and achieving financial
goalsResponsibilities Coaches, trains and develops team members
around processes and procedures at each station Actively
participates in team huddles offering great ideas Consistently
thanks the team and celebrates success Serves as a role model and
coaches Brand service behaviors Fixes bottlenecks, calls chicken
drops and monitors Speed of Service Makes sure the restaurant is
welcoming and clean Spends time with the guests in the dining room
doing table touches throughout the shift Supports the team to
resolve guest concerns quickly Ensures product quality and all
standards are met on their shift Provides ideas to the restaurant
General Manager to improve guest metrics and feedback Leads each
shift by delegating duties, assigning tasks, and following up with
all team members Must be proficient in each are of the restaurant
to assist when necessary Uses shift tools and routines to ensure
Quality, Service and Cleanliness Standards (QSC) are met Ensures
accuracy of inventory and waste tracking Reviews and approves
invoices and inter-store transfers (ISTs) Checks people charts and
production planning and makes necessary adjustments Follows through
with action plans for Employee Engagement, Voice of the Guest and
Operational Assessments during the shiftRequired Education and
Experience Minimum Age: 18 years old Previous restaurant leadership
experience preferred
Keywords: Popeyes - Legacy Chicken, Las Cruces , Shift Supervisor Alamogordo, Hospitality & Tourism , Alamogordo, New Mexico
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