Director of Payroll & Benefits

Company: MCI Full Applicant
Location: Las Cruces
Posted on: May 28, 2023

Job Description:

POSITION OVERVIEW
DIRECTOR OF PAYROLL & BENEFITS
We are looking for an experienced professional to support multi-state payroll and benefits operations. In this role, you will be responsible for payroll and benefits-related activities while directing the activities of the payroll administration team and respective staff members. -
This is a senior-level position requiring experience in payroll management and benefits administration. Knowledge of the ADP payroll platform is a plus. A background in both contact center operations and client services is preferred. Candidates for this role should be strong public speakers, excellent at building strong professional relationships, display a high degree of ownership, and possess a strong work ethic. -
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
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POSITION RESPONSIBILITIES
WHAT DOES THE DIRECTOR OF PAYROLL AND BENEFITS DO?
The position develops and controls all tasks necessary to accomplish the organization's payroll processing objectives, including relationships with internal and external auditors and state and federal agencies and maintaining and strengthening internal controls over financial reporting.

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• Direct the daily activities of payroll administrators
  
• Oversee the entire payroll and benefits process
  
• Establishing and setting up tax information in new states, resolving any outstanding issues with current states
  
• Verify that approvals for all increases and promotions are received on time
  
• Managing changes in HRIS system.
  
• Process off-cycle payrolls for any items that missed during the regularly scheduled payrolls
  
• Research any employee issues concerning missing pay
  
• Verify that all clients are in the system and all employees are assigned to the correct client
  
  CANDIDATE QUALIFICATIONS
  WONDER IF YOU ARE A GOOD FIT? -
  Qualified candidates will be willing to learn new products, processes and technology. Candidates should be positive, creative, driven and confident individuals that will represent the company and its customers professionally at all times. - -
  Job Requirements -
  
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  • Previous payroll management experience (3-5 years) -
    
  • Federal and State tax laws knowledge
    
  • Intermediate knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
    
  • Knowledge of payroll processes: garnishments, benefit deductions, taxes, FMLA experience, Work Comp experience, LOA experience, -
    
  • Must be detail-oriented
    
  • Possess strong time management skills
    
  • Knowledge of multi-state laws
    
    COMPENSATION DETAILS
    WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
    We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. - - Standard starting compensation is commensurate with experience. - Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
    Employees earn paid time off as well as paid holidays and paid training opportunities. -Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. - -In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. - Benefits options and plans vary slightly by location. - -
    JUST A FEW OF THE BENEFITS
    
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    • Medical, Dental, and Vision Coverage Options
      
    • Paid Time-Off
      
    • Regular Raises
      
    • Work-at-Home Opportunities
      
    • Advancement Opportunity
      
    • Fun, Engaging Work Environment
      
    • Casual Dress Code
      
    • Cash and Prize Contests
      
      PHYSICAL REQUIREMENTS
      This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
      CONDITIONS OF EMPLOYMENT
      
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      • Must be authorized to work in their country of residence (The United States or Canada)
        
      • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. -Job offers are contingent on background/security investigation results
        
      • Must be willing to submit to drug screening. - Job offers are contingent on drug screening results.
        
        REGARDING COVID-19
        As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe.
        Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation.
        For more information on MCI's response to COVID-19 please visit - www.mci.world/covid-19.
        REASONABLE ACCOMMODATION
        Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
        EQUAL OPPORTUNITY EMPLOYER
        At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. -All aspects of employment at MCI are based solely on a person's merit and qualifications. - MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
        MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. - -MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
        MCI will not tolerate discrimination or harassment based on any of these characteristics. - -We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, -benefits, social and recreational programs, and -discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
        ABOUT MCI (PARENT COMPANY)
        MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
        In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia. -
        Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP).
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        The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. - You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
        The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
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Keywords: MCI Full Applicant, Las Cruces , Director of Payroll & Benefits, Human Resources , Las Cruces, New Mexico