LasCrucesRecruiter Since 2001
the smart solution for Las Cruces jobs

IT Software/Systems Maintenance Engineer- Experienced Level-P2 (Satellite Ground Data Center)

Company: Boeing
Location: Las Cruces
Posted on: January 15, 2020

Job Description:

At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. - From the seabed to outer space, you'll learn and grow, contributing to work that shapes the world. - Find your future with us!The Boeing Company is looking for a problem solving IT Software/Systems Maintenance Engineer for the Satellite Data Center Operations and Maintenance (O&M) technical support that is located in Las Cruces, NM.Technical duties include but are not limited to ITIL Tier 2 incident response for software mission applications, system administration, network administration, and security administration. - The primary role is to ensure high availability of mission software at a customer operations site. - The successful candidate should have the technical ability and tenacity to resolve software incidents within a large satellite control data center partnering with engineers and operators from multiple companies and the US Government. - - -The software/systems maintenance engineer will be performing ITIL Tier 2 Mission Operations and Maintenance (O&M) support for satellite control mission systems. -You will be part of a team providing in-depth troubleshooting, technical analysis and restoring software to normal operational status. - The mission systems include Compute, Storage, and Database components. -Upon notification of an incident, then following detailed troubleshooting procedures, the position is responsible for resolving software or system or hardware failures. - When incidents are more complex, the engineer will escalate to the Tier 3 Software Development Supplier.This position may be required to work or provide on-call support to around-the-clock staffing or 24x7 shifts. - No travel is required.As an IT Software/Systems Maintenance engineer you will be responsible for:

  • Incident Response:
    • Ensuring mission software is executing and operating properly as needed by the operations center.
    • Mission software includes satellite command and control, mission planning, mission data processing, and flow orchestration.
    • Troubleshoot problems using established procedures and processes to return the SW to normal operating conditions within the timelines defined below:
      • Mission Critical Incident: 1 hour to resolve the issue or develop a workaround or escalate to Tier 3 factory team
      • Mission Essential Incident: 6 hours
      • Mission Support Incident: 72 hours
      • Contract award fee is contingent upon being able to meet these response timesWhen not responding to an incident, other duties will include but not be limited to:
        • Performing system diagnostics and preventive maintenance
        • Maintaining system software environments (Compute, Storage, and Database)
        • Assist with transitioning of new systems into operations and decommissioning of old systems
        • System Tuning
        • User Maintenance (profiles, user lists)
        • Performing backups
        • Contributing to system configuration auditsReference these links for an overview of ITIL Tier levels and Tier 2 Incident Response taskshttps://www.certguidance.com/explaining-support-levels-itil-itsm/https://www.certguidance.com/incident-management-itil-itsm/#incmactSecurity Clearance and Export Control Requirements: -This position requires (or the ability to obtain prior to start date) a current TS/SCI with CI polygraph. A U.S. Security Clearance that has been active in the past 24 months is considered current.Position is contingent on program security clearance approvalPreferred Qualifications:
          • Security+ Certification is required after the start date and preference is the candidate has already received Security+ Certification
          • Experienced in IT tasks and software, database, network and security testing, maintenance, or network/systems/security administration duties
          • Expert knowledge of UNIX and/or Linux, Shell scripting
          • Working knowledge of Database and storage, Networks
          • If certification is not obtained prior to start date, then Boeing will arrange for the certification session after job start
          • Technical problem solving
          • Programming and scripting skills (Python and Java preferred)
          • Databases knowledge (Oracle preferred) -
          • Responsible and high degree of accountability
          • Able to resolve issues with thoroughness and follow through to completion -
          • Desire to support satellite operations missions
          • Able to work collaboratively with fellow engineers, operators, satellite controllers, planners, and mission directors across different companies and government organizationsTypical Education/Experience
            • Technical bachelor's degree with 2 or more years of related experience or a Master's degree or an equivalent combination of education and experience
            • A technical degree is defined as any four-year degree, or greater, in a mathematics, scientific or information technology field of studyWork Location
              • Las Cruces, New Mexico
              • Relocation Assistance is not available. - If an individual moves to the work location area, the cost of the move is the responsibility of the candidate -Boeing -is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Keywords: Boeing, Las Cruces , IT Software/Systems Maintenance Engineer- Experienced Level-P2 (Satellite Ground Data Center), Other , Las Cruces, New Mexico

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Travel Nurse RN - Labor and Delivery - $1,786 per week
Description: NurseFly Travel Nursing with OneStaff Medical is seeking a travel nurse RN Labor and Delivery for a travel nursing job in El Paso, Texas:- Specialty: Labor and Delivery- Discipline: RN- Start Date: ASAP- (more...)
Company: NurseFly Travel Nursing
Location: El Paso
Posted on: 01/30/2020

Educational Diagnostician - El Paso (20-21)
Description: Description Position at IDEA Public Schools About IDEA Public Schools At IDEA Public Schools, we believe in college for ALL and we are committed to ensuring that all our students graduate from college. (more...)
Company: IDEA Public Schools
Location: El Paso
Posted on: 01/30/2020

Registered Nurse - RN
Description: Job Description DaVita is seeking a Registered Nurse who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their (more...)
Company: DaVita
Location: El Paso
Posted on: 01/30/2020


Travel Nurse RN - Med Surg - $1,555 per week
Description: NurseFly Travel Nursing with trustaff is seeking a travel nurse RN Med Surg for a travel nursing job in Gettysburg, Pennsylvania:- Specialty: Med Surg- Discipline: RN- Start Date: ASAP- Duration: 13 weeks- (more...)
Company: NurseFly Travel Nursing
Location: El Paso
Posted on: 01/30/2020

Retail Store Tailor-Alterations
Description: RETAIL STORE TAILOR ALTERATIONS FINE TAILORED CAREERS Every day is a day to make somebody smile at Men s Wearhouse, a division of Tailored Brands. We help people love how they look by providing (more...)
Company: MEN'S WEARHOUSE
Location: El Paso
Posted on: 01/30/2020

Travel Nurse RN - Telemetry - $1,566 per week
Description: NurseFly Travel Nursing with TaleMed is seeking a travel nurse RN Telemetry for a travel nursing job in El Paso, Texas:- Specialty: Telemetry- Discipline: RN- Start Date: ASAP- Duration: 13 weeks- 36 (more...)
Company: NurseFly Travel Nursing
Location: El Paso
Posted on: 01/30/2020

Looking For A Pet Sitter For 3 Dogs In El Paso
Description: El Paso family needs
Company: Care.com
Location: El Paso
Posted on: 01/30/2020

Academic Counselor - IDEA Horizon Vista (20-21)
Description: Description Position at IDEA Public Schools IDEA Public Schools : At IDEA Public Schools, we believe in college for ALL and we are committed to ensuring that all of our students graduate from college. (more...)
Company: IDEA Public Schools
Location: El Paso
Posted on: 01/30/2020

Unit Clerk - Per Diem
Description: Come grow with Vibra Healthcare, where we manage from the bedside up every day. Join a strong, knowledgeable company that values each employee as an individual. Our expanding organization wants compassionate (more...)
Company: Vibra Healthcare
Location: El Paso
Posted on: 01/30/2020

Bilingual Customer Service Representative
Description: GET TO KNOW ALORICAAt Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens (more...)
Company: Alorica
Location: El Paso
Posted on: 01/30/2020

Log In or Create An Account

Get the latest New Mexico jobs by following @recnetNM on Twitter!

Las Cruces RSS job feeds