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Mission IT Operator

Company: Stillwater Human Capital
Location: Las Cruces
Posted on: November 23, 2020

Job Description:

Job Description Mission IT Operator Minimum Security Clearance TSSCI with Polygraph What Yoursquoll Get to Do Serves as a Mission Systems Computer Operator (MSCO) 24x7 engineering team member direct support for detection, isolation, and resolution of ground segment problems and serves as first responder for all site issues, requiring a broad level of knowledge of high priority systems across a multi-location enterprise for a sensitive government customer. More About the Role Ensures that all technical baseline infrastructure is maintained at an optimal level so that customer mission needs are satisfied. Support duties include monitoring, recognition, evaluation, and correction of system and network problems. Responsible for maintaining a privileged user level of access, across numerous high priority systems. Daily interface with government and partner country senior leadership, system operators and engineers at site and across the enterprise. Interprets system documentation and records problems in logging and discrepancy reporting tools Collects data describing the environment at the time of the failure Serves as a single point of contact for monitoring, troubleshooting, and anomaly resolution. Performs routine software functions as required Escalates problems to Tier 2 level as required, perform call-ins as necessary Coordinates with any required resources across the enterprise to resolve operational issues Works with other 24x7 engineering crew across multiple locations providing enterprise level maintenance support, with high customer visibility into all actions and response Provides necessary mentorship, guidance, and training of entry level engineering crew Shift work - 12 hours a day, 7 days a week, rotation of shift occurs every 3 months. 0600-1800, 1800-0600 Yoursquoll Bring These Qualifications TSSCI CI Polygraph Clearance Knowledge or ability to troubleshoot operational systems supported by this program OR possess the equivalence of 3-5 years direct experience in lieu of a degree Must have a broad knowledge of high priority systems across a multi-location enterprise Requires good communication skills in order for the effective and accurate exchange of information across a multi-location enterprise, with customer visibility into crew-based actions and response Must be able to work a non-standard work week, weekends, and holidays 12-hour shift work expected in support of 24x7 operations. Must have a current DODI 8570.01-M IAT Level II Certification, Security Certification These Qualifications Would be Nice to Have System administration experience to include UNIX, Linux, and Windows platforms Experience with virtualization technologies and software such as VMware Knowledge and understanding of Enterprise Management Systems to include HP OpenView, and CA based Concord Why Stillwater Stillwater was ranked as the 12th BEST PLACE TO WORK ndash 2019 by the Washington Business Journal Stillwater is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status or any other protected class. If you need assistance with the application process due to a disability, please contact us at Please no Corp-to-Corp or 1099 candidates this position is W-2 only.

Keywords: Stillwater Human Capital, Las Cruces , Mission IT Operator, Other , Las Cruces, New Mexico

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