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MEDICAL APPOINTMENT CLERK- Part Time- Holloman AFB, NM

Company: MINDLEAF TECHNOLOGIES INC
Location: Alamogordo
Posted on: January 10, 2022

Job Description:

Job DetailsLevelEntryJob LocationHolloman AFB, NM - Alamogordo, NMPosition TypePart TimeEducation LevelHigh SchoolTravel PercentageNoneJob ShiftDayJob CategoryHealth CareSummaryAbout UsMindleaf Technologies, Inc is a company that is committed to supporting our Military and their Families. We have been supporting military health for over 20 years through contracts with Military Treatment Facilities within the DOD, DHA, & VA to provide administrative support for over 75 facilities nationwide. In this way, we are relieving the medical personnel so that they can focus on providing excellent and quality patient care. JOB SUMMARY: Schedules appointments in a government computer system for primary care, specialty and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities. QualificationsStarting Hourly Wage From: $13/hr Paid Major Health insurance & Ancillary BenefitsEducation: High school diploma or General Educational Development (GED) equivalency. Experience: At least 6 months of experience in medical office scheduling. Mandatory knowledge and skills:A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.Clearly speak and understand the English languageUse of standard office equipment, such as personal computers, copiers, fax machines, and telephone systems. Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills. Must be able to pass a background investigation.Work Environment/Physical Requirements:The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.Unique Military Health Care Systems/Procedures: Armed Forces Health Longitudinal Technology Application (AHLTA)Composite Health Care systems (CHCS) and/or MHS GENESISDefense Enrollment Eligibility Reporting System (DEERS);Performance Outcomes:Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests. Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types. Maintains appointment schedules using a Government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS. Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS). May be required to register patients not already in computer system, such as newborns. Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.Validates basic patient demographic information prior to booking appointment for patients. Makes required updates. Call patients or responds to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF or at civilian facilities. Provides patient with specific visit instruction. Pulls records and files documentation as needed. Confirms medical records are available for upcoming appointments on provider schedules. May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.If in the lead clerk position, attendance to the clinic Access to Care Meeting mandatory for central booking representation.MindLeaf Technologies Inc is an Equal Opportunity Employer and does not discriminate against candidates or employees based on race, color, religion, sex, national origin, age, pregnancy, disability, veteran status, genetic history, or any other protected status.

Keywords: MINDLEAF TECHNOLOGIES INC, Las Cruces , MEDICAL APPOINTMENT CLERK- Part Time- Holloman AFB, NM, Other , Alamogordo, New Mexico

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