MEDICAL APPOINTMENT CLERK- Part Time- Holloman AFB, NM
Company: MINDLEAF TECHNOLOGIES INC
Posted on: January 10, 2022
Job DetailsLevelEntryJob LocationHolloman AFB, NM - Alamogordo,
NMPosition TypePart TimeEducation LevelHigh SchoolTravel
PercentageNoneJob ShiftDayJob CategoryHealth CareSummaryAbout
UsMindleaf Technologies, Inc is a company that is committed to
supporting our Military and their Families. We have been supporting
military health for over 20 years through contracts with Military
Treatment Facilities within the DOD, DHA, & VA to provide
administrative support for over 75 facilities nationwide. In this
way, we are relieving the medical personnel so that they can focus
on providing excellent and quality patient care. JOB SUMMARY:
Schedules appointments in a government computer system for primary
care, specialty and subspecialty medical care. In addition to
scheduling requested appointments, this position will call patients
or respond to secure messaging submissions to schedule, reschedule,
and/or cancel appointments as needed, to include appointments for
consult/referral specialty care within the MTF or at civilian
facilities. QualificationsStarting Hourly Wage From: $13/hr Paid
Major Health insurance & Ancillary BenefitsEducation: High school
diploma or General Educational Development (GED) equivalency.
Experience: At least 6 months of experience in medical office
scheduling. Mandatory knowledge and skills:A fully qualified typist
(computer keyboard) with a minimum of 50 WPM is required.Clearly
speak and understand the English languageUse of standard office
equipment, such as personal computers, copiers, fax machines, and
telephone systems. Possess general medical ethics, telephone
etiquette, and excellent communication and customer service skills.
Must be able to pass a background investigation.Work
Environment/Physical Requirements:The work is mainly sedentary, but
may require walking, bending, standing, and/or carrying of light
items such as files, manuals, and medical records.Unique Military
Health Care Systems/Procedures: Armed Forces Health Longitudinal
Technology Application (AHLTA)Composite Health Care systems (CHCS)
and/or MHS GENESISDefense Enrollment Eligibility Reporting System
(DEERS);Performance Outcomes:Schedules medical appointments and
determines patient eligibility for services from phone calls,
secured messaging or other methods used for appointment requests.
Supports PCM by name processing for appointment and appropriate
access to care timeframes during allocation of standard appointment
types. Maintains appointment schedules using a Government computer
system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS.
Validates eligibility through appropriate booking through Defense
Eligibility Report System (DEERS). May be required to register
patients not already in computer system, such as newborns.
Maintains accurate and up-to-date patient schedules and logs.
Utilizes the Government computer system tools and standard
protocols (detail codes, freezing slots, and TRICARE on-line usage)
to facilitate maintenance of appointment slots, rescheduling
options or cancellation processing.Validates basic patient
demographic information prior to booking appointment for patients.
Makes required updates. Call patients or responds to secure
messaging requests as needed to schedule, reschedule, and/or cancel
appointments. Promotes consult/referral specialty medical care
within the MTF or at civilian facilities. Provides patient with
specific visit instruction. Pulls records and files documentation
as needed. Confirms medical records are available for upcoming
appointments on provider schedules. May assist in preparation of
patient notices (telephonically or form letter formats) for
appointment reminders, no shows, or
reschedule/cancellations.Receive and electronically deliver
telephone messages (t-cons) to PCMs and/or clinic nurses by using
the Government computer system, standard protocols and individual
clinic guidelines as needed.If in the lead clerk position,
attendance to the clinic Access to Care Meeting mandatory for
central booking representation.MindLeaf Technologies Inc is an
Equal Opportunity Employer and does not discriminate against
candidates or employees based on race, color, religion, sex,
national origin, age, pregnancy, disability, veteran status,
genetic history, or any other protected status.
Keywords: MINDLEAF TECHNOLOGIES INC, Las Cruces , MEDICAL APPOINTMENT CLERK- Part Time- Holloman AFB, NM, Other , Alamogordo, New Mexico
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