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Patient Registration Interviewer

Company: Gerald Champion Regional Medical Center
Location: Alamogordo
Posted on: January 13, 2022

Job Description:


  • Registers all patients to the hospital in accordance with the procedures.
  • Verifies all outpatient surgeries, admissions, and diagnostic testing have proper authorization.
  • Accurately registers arriving patients who have been referred by a physician for treatment and or diagnostic testing.
  • Accurately Pre-Registers and Registers patients for services and accurately gathers all necessary demographic information including insurance and billing information.
  • Obtains all required signed documents from patients (i.e. Consent for treatment, Important Message from Medicare, Important Message from Tricare, HIPAA Notification, etc.)
  • Demonstrates accurate use of insurance verification tools (i.e. Passport Next Bar/OneSource, NM Medicaid portal, Presbyterian Portal, Availity web portal, etc.)
  • Schedules patient for all services required in centralized scheduling with use of proper phone etiquette and customer service.
  • Accurately complete Medicare Secondary Payer questionnaire as required.
  • Accepts patients in order of arrival with the exception of emergency, scheduled appointments or stat cases which have priority.
  • Verifies insurance benefits, notifies patient of their financial responsibility at time of service.
  • Collects payments on patient accounts at time of service and on other outstanding patient accounts.
  • Facilitate appointments with Medicaid Eligibility Workers and/or Financial Counselors, if necessary.
  • Assists patients with insurance, billing and other inquiries they might have pertaining to their hospital account

Keywords: Gerald Champion Regional Medical Center, Las Cruces , Patient Registration Interviewer, Other , Alamogordo, New Mexico

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