Remote Technical Support Representative I

Company: VirtualVocations
Location: Las Cruces
Posted on: January 24, 2023

Job Description:

A communication services company is filling a position for a Remote Technical Support Representative I.

Core Responsibilities of this position include:
Answering incoming calls from customers and installers
Promoting and maintaining positive customer relations
Dispatching installers to perform onsite service to customers with problems beyond the scope of telephone troubleshooting
Applicants must meet the following qualifications:

Excellent verbal and written communication
Proven excellent attendance history in your previous employment
Computer literacy in various applications including e-mail, MS Office Suite, and customer databases
Prior customer service and/or troubleshooting experience in a call center or office environment
Must have flexibility with shifts, including weekend coverage

Keywords: VirtualVocations, Las Cruces , Remote Technical Support Representative I, Other , Las Cruces, New Mexico

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