Remote Technical Escalations Specialist
Company: VirtualVocations
Location: Las Cruces
Posted on: January 26, 2023
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Job Description:
A education software and technology company is filling a
position for a Remote Technical Escalations Specialist.
Candidates will be responsible for the following:
Handling escalated cases to resolve advanced technical issues with
users systems
Maintaining 90% ACD availability for incoming calls, chats, and
emails
Must meet the following requirements for consideration:
Bachelor's Degree
Ability to work a flexible shift
2 plus years of internal or external technical service experience
that supports troubleshooting of software applications
Keywords: VirtualVocations, Las Cruces , Remote Technical Escalations Specialist, Other , Las Cruces, New Mexico
Click
here to apply!
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