Insurance Collector- 813052

Company: Christus Health
Location: Alamogordo
Posted on: September 25, 2024

Job Description:

Description

• Reviews payer EOB's but not limited to payment accuracy, patient liability, and appeal grievances.
• Work 60 accounts daily
• Files appeals on denied claims and/or forwards to the Nurse Auditor for review
• Process incoming mail correspondence from payers within 5 business days.
• Follow up with the insurance companies by phone and or web for the status of outstanding claims.
  • Follow up with all insurance companies within 30 days of billing if there is no payment on the account.
  • Enter detailed notes explaining account activity in the Patient Accounts system
    • Respond to patient inquiries regarding the status of the patient's insurance within 2 business days.
      • Forward patient complaints regarding care to your supervisor for entry into the appropriate resolution pathway.
        • Accept payments over the phone.
        • Research late charges to determine the cause; inform your supervisor if they are a regular occurrence.
          
          Requirements
          EducationRequired: High SchoolLicenses & CertificationsPreferred: C-Heartsaver

Keywords: Christus Health, Las Cruces , Insurance Collector- 813052, Other , Alamogordo, New Mexico