Intake Coordinator

Company: Aprendamos Family of Services
Location: Las Cruces
Posted on: March 27, 2026

Job Description:

Job Description Intake Coordinator (Early Intervention) Las Cruces & Southern Doña Ana County, NM Full-Time | In-Person About Aprendamos Family of Services Aprendamos Family of Services is a mission-driven, multidisciplinary organization providing high-quality support to children and families across New Mexico. Our teams include Family Service Coordinators, Intake Coordinators, Therapists, Speech-Language Pathologists, Occupational Therapists, Physical Therapists, and BCBAs , all working collaboratively to deliver family-centered care. We are committed to Diversity, Equity, Inclusion, Social Justice & Belonging , and guided by our core values: Families First Integrity Always Pursuit of Excellence Making a Meaningful Difference Shaping the Future Position Overview We are seeking a detail-oriented and compassionate Intake Coordinator to join our Early Intervention (EI) team . In this role, you will serve as the first point of contact for families , guiding them through the intake and evaluation process and ensuring a smooth transition into services. The Intake Coordinator plays a key role in coordinating referrals, facilitating evaluations, and supporting families through eligibility determination in alignment with New Mexico FIT Program guidelines . Key Responsibilities Manage incoming referrals and coordinate the intake and evaluation process Serve as the first point of contact, educating families on EI services, costs, and parental rights Schedule and coordinate Comprehensive Multidisciplinary Evaluations (CME) Conduct face-to-face meetings with families to review evaluation results and next steps Maintain consistent communication with families throughout the intake process Ensure compliance with EI documentation, billing, and timeline requirements Enter and maintain accurate family records in the database Coordinate eligibility determination and enrollment into the EI program Request and review medical records from providers as needed Provide families with community resources and referrals Facilitate transition planning for children and families Collaborate with multidisciplinary team members to ensure high-quality service delivery Meet program benchmarks and performance expectations Qualifications Bachelor’s degree or higher in a field approved by New Mexico FIT Program guidelines Experience in case management or children’s services preferred Completion (or ability to complete) NM FIT FSC coursework required for billing Bilingual English/Spanish required Strong organizational, communication, and customer service skills Detail-oriented with the ability to manage timelines and multiple priorities Critical thinking skills and ability to work in a dynamic environment Valid driver’s license, reliable vehicle, and auto insurance for home visits Benefits & Perks Competitive compensation Opportunities for career growth and advancement Employee recognition programs Incentives and referral stipends Full-Time Benefits Include: 401(k) with 4% employer match 100% employer-paid Basic Life Insurance Health, Dental, and Vision Insurance Short- & Long-Term Disability Paid Time Off & Paid Holidays Employee Assistance Program CEUs & licensure reimbursement Mileage and cell phone stipends CPR training and wellness incentives Sign-on bonus opportunities Physical Requirements This role requires the ability to lift up to 40 lbs and perform physical activities such as standing, walking, bending, kneeling, and navigating home and community environments. Why Join Aprendamos? At Aprendamos, you’ll join a collaborative, values-driven team where your work directly impacts children and families. Be part of a mission that truly makes a difference in your community. Apply today and grow your career with purpose.

Keywords: Aprendamos Family of Services, Las Cruces , Intake Coordinator, Social Services , Las Cruces, New Mexico